Frequently asked questions
Is SignUp with trustcash.biz free of charge?Yes. SignUp with trustcash.biz is completely free of charge.
How can I open an account?In order to open an account you only need to have an active e-mail address. Switch to SignUp Page and fill in the require fields. It will take less than a minute.
How can I access the account?If you are a registered user of trustcash.biz, please enter your username and password in the suitable fields and click "Member Login" button. You will be redirected to your account area automatically.
Which E-currencies do you accept?We accept Bitcoin(BTC), Perfect Money, Payeer, Litcoin(LTC), Ethereum(ETH) and Bitcoin Cash(BCH).
What is the minimum/maximum amount allowed to deposit?Currently we have an introductory low deposit minimum amount of $40 and going up to $5000000 which is the maximum allowed for a single deposit and depends on your investment plan. You are able to check min. and max. amount for each plan in our main page and your account menu "Make Deposit"
How long does it take for my deposit to be added to my account?For Cryptocurrency deposit, it will be updated after 1 confirmation. For other e-currencies, all deposits are instant, your account will be updated as fast as you send a payment.
Can i make reinvestments?Yes, you can reinvest from your e-currency account. However, we do not support compounding of investments from your account balances.
These payment systems are not working in my country. What can I do?You can use Bitcoin. It is a reliable & anonymous payment system. It works worldwide.
When will my withdrawal request be processed?All of our withdrawals are always instant, including Bitcoin withdrawal.
Can I withdraw my earnings to a different e-currency account?No, all payments are done in the e-currency of the same payment system that was used for the investment. We do not exchange currencies when paying out in order to make an balanced conditions for all payment processors.
Can there be delays on a withdrawal request?The delay of a withdrawal sometimes can happen because of an unstable operation of payment systems or some maintenance work on the website. In such case the website administration has to wait for normalization of the situation and only then may pay out. It can take several hours up to 2-3 days; therefore we encourage you to be tolerant. In case of a long pause we will inform on all current conditions by means of our forms of communication.
What is the minimum and maximum amount that can be withdrawn?The minimum withdrawal amount is only $0.10 and the maximum amount is no limit(Bitcoin minimum withdrawal is 0.0002 coins).
Affiliate program questions
Can I recommend myself for commissions?No, recommending yourself is deemed as a kind of cheating and extremely forbidden in our referral program. You will not get any commissions by recommending yourself. Besides, we may suspend your accounts.
Do I need to have active investment in order to participate in your affiliate program?No, It is free to earn from our affiliate program without having to make an investment with our company. You only need to open an account and start to promote our site.
How does the referral program work and how much can I earn?We offer 3-10% referral commission program to our customers. It is a good way to make extra money. By inviting more people to our investment programs, you will instantly receive 3-10% ref commission from every deposit your referrals made.
How will I receive my referral commission?The commission for referral is immediately added to your account balance. The referral bonus can only be withdrawn in the e-currency which your referral used to make their deposit, for example, if your referral used Perfect Money to deposit, then you may only withdraw your referral bonus via Perfect Money.
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