Oversee your stores from HQ, while empowering in-store managers and staff.
Plan your assortments and stay on top of all your locations’ stock
- Manage your catalog centrally in Vend.
- Transfer merchandise from one location to the next.
- Use mobile stock-taking to count and reconcile inventory.
Delight customers no matter where they’re shopping
- Collect customer data at the point of sale.
- Run your loyalty program across multiple locations.
- Group and segment your database to enable personalization.
Manage and motivate employees across your entire organization
- Set access and user permissions based on each employee’s role.
- Establish sales targets to motivate your team.
- Track sales per employee and store using powerful reporting.
“Vend is very simple but very comprehensive. It enables us to do stock management and inventory control, as well as all the traditional things you associate with your point of sale.”
Chris Balogi, Director of Global IT, Jurlique, Jurlique
Health & Beauty ∙ 120 stores ∙ AU
“With Vend, we can literally launch a store in 5 minutes, add 20 registers, and set up multiple locations anywhere in the world.”
Jason Weber, Ecommerce Manager, Sennheiser
Electronics ∙ 3 stores ∙ US
“Vend has improved our efficiency massively. It saves us time because it links to Shopify and updates our inventory automatically.”
Sidonie Warren, co-founder, Papersmiths, Papersmiths
Home & Gifts ∙ 2 stores ∙ UK
Gain insights to help you decide, plan, and execute for success.
Understand trends and forecast demand easily
- Discover how your different products and stores are performing.
- Get to know your best customers and drive loyalty.
- Understand data and trends to plan your budget, make projections, and win.
Slice and dice data to fit your needs
- Build your own reports to uncover the insights that matter in your business.
- Enjoy a user-friendly dashboard to get a snapshot of your performance.
- Have the ability to get real specific on how different locations, items, and employees are doing.
Vend’s agnostic platform makes it easy to connect with all your favorite solutions.
Seamlessly sell in-store, on your website, and on social media
Vend with your ecommerce platform and open up multiple sales channels.
Work with virtually any payment processor
Accept all the ways your customers want to pay — be it in-store, online and on-the go.
Everything you need to run all your stores
Need to integrate your accounting software? Connect your ERP? We have you covered. For custom apps, tap into Vend’s API and build solutions specific to your business.
Taking the “hard” out of “hardware”
Vend makes hardware easy whether you use an iPad, Mac or PC. Plug and play with just about any payment terminal, printer, or scanner, and ring up sales without a hitch.
We work with multi-store retailers every day. We’ll help you switch and migrate your data efficiently.
Worried about switching to Vend? Get a tailored onboarding strategy, just for you
- Our retail specialists can put together a customized go-live plan.
- Have a strategy that covers launch and onboarding, implementation timing, and more.
- Vend will even configure the system PLUS migrate your data for you.
Receive award-winning support all anytime, any day
- Enjoy 24/7 support online and on the phone, completely free with all plans.
- Opt to have a dedicated account manager to look after your needs.
Frequently asked questions
Need a tailored solution? If you are looking for a personalised solution to fit your specific needs, we’re here to help.
As a first step, we suggest you talk to one of our Retail Solution Specialists about your business, and the specific features you require. Then our team can provide you with a custom solution for your business, and let you know if Vend is going to be a good fit.
We understand that you’re likely to have some pretty complex workflows for your business in place already. Vend works with a number of other business and productivity apps to help you do more online.
Connect your sales, customer and product data in real time to a marketplace of business apps. Streamline and automate your retail operations, save hours of time each day double entering data, and trade seamlessly on multiple channels.
Customize Vend with our API. Go even further and do anything you want with your Vend store, by building your own custom software solution on our world-class API.
We have a number of options for getting your employees up to speed and comfortable using Vend. Go to our fun Getting Started Guide and Vend University for video tutorials, articles, and other resources about how to use Vend (and how to be a better retailer in general).
For a more personalized service, Vend offers custom training packages for you and your staff. Find out more.
You can also search our global network of Vend experts who provide hardware, advanced POS training, and custom business solutions.
As far as crashes or outages, our entire server is backed up to the hour so in the (highly unlikely) event that something goes wrong, your data will remain safe.
If anything, your data is actually safer when you store it in the cloud compared to saving it locally. Why? Because in case (knock on wood) something happens to your devices (i.e. you get the blue screen of death or they get stolen) you’ll still be able to access and take control of your information using other devices that can log into Vend.
In terms of switching over to Vend, your dedicated Senior Account Manager will work with you behind the scenes to get everything set up correctly for the targeted switchover date. This means you don’t have to worry about any downtime as you make the switch to Vend.
Most people who switch to Vend never look back. Merchants love the software’s user-friendly and intuitive interface, as well as its features and integrations. You don’t have to take our word for it though; here are some examples of happy Vend customers and what they have to say about the POS.
However, we understand that each business is unique and not all tools may be a good fit for you. That’s why we invite you to take a tour of our software and see if it meets your needs.
You can also register for a free account to get a hands-on feel of how it works. Finally, you can always talk to our trusty Retail Solution Specialists for any specific questions or concerns and they’ll help you decide if Vend really is right for you.
We wouldn’t want you to get to get stuck either. Fortunately, Vend support is available 24 hours a day, 7 days a week.
As a multi outlet customer you’ll also have your own dedicated Senior Account Manager working with you to ensure your transition to Vend is a smooth one, and to also help you with any problems you encounter.
Of course! It’s easy to open your shop window to the world and connect to the ecommerce stores you love. Products, inventory, customers and sales are synced in real-time across your channels, and can all be managed centrally from Vend. Talk to one of our Retail Solution Specialists so they can get you set up with an in-store and online solution to suit your business needs.
If you’d like someone to come in and help with the implementation of Vend, then we have partners in various cities all around the world who would be happy to come to you. These Vend partners can set up your POS system and educate you and your employees on how to use it. That way, you can focus less on the technical details and do more of what is important to you.
Click here to view our expert directory and locate a Vend partner near you. Can’t find one in your area? Vend also offers professional services which are designed to take the pain out of migrating from your current POS system. Find out more. As a multi outlet retailer you’ll also have a dedicated Senior Account Manager to assist your business remotely.
It’s very likely that Vend will play nice with the printers, scanners, credit card readers, and equipment you already have. We focus on making the software work with the best and most commonly used retail hardware and we hear a lot from retailers using Vend successfully with printers we’d never even heard of.
But to be sure, swing by Vend’s Hardware Guide as well as our Recommended Hardware Page for detailed specs on the hardware, peripherals, and computers compatible with Vend.
Can’t find your existing hardware on our list of recommendations? Contact our Retail Solution Specialists below to see how Vend works with your store’s existing hardware.
Yes, Vend can help your franchise businesses improve productivity and significantly cut costs. Talk with one of our Retail Solution Specialists today about how Vend can work for your existing franchises.