Anything but clunky, expensive enterprise software
Easy to use, integrate and deploy
COVID-19 has made large, complex retailers across the globe realize that having a well-connected, digitally-savvy business is no longer a luxury - it's a necessity.
But digital transformation doesn't have to be scary or overwhelming. Vend is easy to use, integrate, and deploy, making it the only piece of software that both your retail staff and IT teams will love.
Vend combines the best of both worlds; not only is it a great in-store point of sale, but it also boasts deep retail functionality. Plus, it has an open ecosystem of apps, including integrations with the world’s leading ERPs and ecommerce platforms.
Our flexible platform makes Vend the instant upgrade to your retail operations. It's also cloud-based, meaning your data is always accessible and you’ll save on server costs.
Sell everywhere
Vend allows you to sell wherever your customers are. We integrate with leading ecommerce platforms, so that you can get online orders into the hands of your customers faster.
- Manage your product catalog from Vend, integrated with your ecommerce platform and ERP
- Check order statuses as they come in
- Enable click and collect
- Fulfill orders directly from Vend
- Never lose a sale, even if your store doesn’t have stock, with endless aisle
- Sync customer details between your store and online platform
- Run loyalty programs across multiple locations
- Target your customers with different offers based on where they shop
- Sell on search engines or social media
See what retailers are saying about Vend
“Vend is very simple but very comprehensive. It enables us to do stock management and inventory control, as well as all the traditional things you associate with your point of sale.”
Chris Balogi, Director of Global IT, Jurlique, Jurlique
Health & Beauty ∙ 120 stores ∙ AU
“The switch to Vend works out very well from a cost perspective. We’ve saved tens of thousands of dollars in POS hardware, maintenance and consultancy fees - even though we’ve increased our retail locations five-fold.”
Tez Ozman, Director - Information Technology, Linen House
Home & Gifts ∙ 10 stores ∙ AU
Save time on training
Running dozens of retail stores is complicated.
You may have several teams of staff to manage, multiple business-critical IT systems and complex in-store workflows. An easy to use POS can positively impact your bottom line by maximising sales volume, saving on training costs and avoiding costly mistakes. Vend’s delightfully easy to use POS gives you and your staff one less thing to worry about.
Move weightlessly to the cloud; save a ton
Save on servers
One of the best value systems on the market, Vend can dramatically decrease retailers’ costs. Because we’re cloud-based, Vend is a more economical option, as you don’t have to wear the cost of hosting servers on site. Vend mitigates the astronomical IT, support and maintenance costs that come with traditional enterprise software.
Never lose business continuity
As global COVID-19 lockdowns have proven, having on-premise retail tools is no longer an option. Legacy systems saw numerous businesses unable to perform critical tasks when markets around the world went into lockdown. But business continuity isn’t just important during global pandemics - having your data stored in the cloud ensures it is easy to access, backed up and protected in a secure location, so that your business never misses a beat.
Unleash the power of your ERP
Vend integrates with world-leading ERPs to securely support complex tasks like in-store inventory management, supply chain and reporting. We partner with world-class integration experts, Jitterbit, to offer some of the deepest, most secure ERP to in-store management platform integrations on the market.
- Vend is built for the cloud, so it is quick to deploy and highly scalable, meaning we can grow with you.
- Synchronise key retail data across Vend and your ERP, such as inventory, retail prices, sales taxes, multi-subsidiary customers and locations, as well as master products
- Robust reporting and analysis of near real-time sales data from Vend
- All transactions in Vend correspond to a financial transaction in your ERP
- Manage laybys and on-account sales across both systems
- Leverage Vend’s built-in gift cards, comprehensive retail promotions and customer loyalty solutions
Workflows by Vend - The tools that work for you
We understand that all retail businesses have different needs. That’s why we built Workflows by Vend.
Workflows is a collection of APIs that give you the ability to customise Vend to suit your needs. For example, you could use Workflows to enable:
- ID verification when customers buy age restricted items, such as liquor
- Discounts when customers buy a specific combination of products
- Prompts for cashiers to record serial numbers when customers purchase items such as electronics
- Integrations with scales when customers purchase items priced by weight, such as meat
The possibilities are endless. Get all of the tools your business needs and none of the ones you don’t.
The flexibility your business needs
Point of sale hardware that makes sense
With Vend, you can sell in store on Mac or PC, or sell on the go with Vend for iPad or mobile. Plus, Vend takes the “hard” out of hardware. Whether you’re purchasing new equipment or looking for a POS system that works with the tools you already have, you’ll get up and running easily with Vend.
Connect with what you’ve already invested in
We focus on in-store workflows - but we know that’s not all there is to retail.
We’re the only pure-cloud solution with an open API and a vendor-agnostic ecosystem of apps. That means we’ll work with what you’ve already invested in; you don’t have to ‘rip and replace’, plus we have transparent pricing plans.
Payments and systems that scale with you
Accept all the ways your customers want to pay
Accept all the ways your customers want to pay, in-store, online and on-the go. Vend integrates with leading payment providers for a seamless checkout experience.
Vend is also payments agnostic, allowing you to use your preferred payment provider, because we know that your business is different.
Scale up or down, as your business requires
Retail is changing quickly, and retailers need powerful, flexible and scalable systems. Vend processes approximately 240 million sales a year, without breaking a sweat. As your business needs change, Vend does with them. You can easily add additional registers or locations whether you’re opening dozens of new stores a year, hosting pop ups in local markets or signing short-term, seasonal leases.
Experts in in-store retail
Cloud POS Pioneers
At Vend, we’ve been pioneering cloud-based retail for more than a decade. We’ve been running our systems in the cloud since before it was cool. We focus on everything it takes to run a retail store - and we’re damn good at it.
Manage workflows across dozens of outlets
Vend has all of the workflows you need to run your business. We integrate with leading ERP systems and retail management apps, and we offer complex multi-outlet inventory workflows, including: stock ordering and fulfilment (endless aisle, click and collect, cross-store, delivery), as well as returns and exchanges at the point of sale.
Flawlessly manage in-store operations
Vend is much more than a good looking cash register; it empowers your staff, from store managers to cashiers, to make more informed decisions by putting powerful customer, inventory and product analytics at the tip of their fingers.
Rest easy thanks to Vend’s security measures
The security of your business and the privacy of your customers is our priority, so it doesn't have to be yours.
We operate a security vulnerability disclosure program, in which security researchers around the world continuously test the security of our services.
We also keep our systems up to date with regular security patches and use multiple firewalls and VPN services to help block unauthorised access.
We maintain relationships with reputable independent security firms to regularly perform penetration tests, source code assessments and security reviews. Plus, we’re hosted on AWS, meaning we get to leverage their world- leading security.
In short, security is important to you and your trust is important to us.